StaffHelp icon

StaffHelp -----

Staff, Police and QRR (Support) commands to call staffs and server support using command and loc.



StaffHelp - Advanced Ticket Management System
StaffHelp is a lightweight yet powerful ticket management plugin that allows players to request help through different priority levels while providing staff members with intuitive GUI menus and real-time compass tracking.

Key Features

  • 14 Ticket Types: SOS, 911, QRR, MEDIC, 912, 190, MECANIC, SUPPORT, HELPER, TAXI, 918, 900, 920, 910

  • Interactive GUI Menus: Player heads with location and reason for each request type

  • Real-time Compass Tracking: For emergencies and player tracking across all request types

  • One-click Compass Delivery: Staff receive compass pointing to the requesting player

  • Auto-cleanup: Compasses remove automatically when destination reached

  • Multi-world Support: Works across all dimensions

  • Zero Lag: Fully asynchronous operations

  • Customizable: All messages can be edited in config.yml
Commands

Command Description Permission
/sos <reason> Request general help staffhelp.player.sos
/911 <reason> Emergency request staffhelp.player.911
/qrr Quick response request staffhelp.player.qrr
/medic <reason> Medical assistance request staffhelp.player.medic
/912 <reason> Emergency 912 request staffhelp.player.912
/190 <reason> Police 190 request staffhelp.player.190
/mecanic <reason> Mechanical assistance request staffhelp.player.mecanic
/support <reason> Support request staffhelp.player.support
/helper <reason> Helper assistance request staffhelp.player.helper
/taxi Taxi request staffhelp.player.taxi
/918 <reason> Emergency 918 request staffhelp.player.918
/900 <reason> Emergency 900 request staffhelp.player.900
/920 <reason> Emergency 920 request staffhelp.player.920
/910 <reason> Emergency 910 request staffhelp.player.910
/staff Open SOS menu staffhelp.staff.menu
/911gui Open emergency menu staffhelp.staff.menu
/qrrmenu Open QRR menu staffhelp.staff.menu
/medicgui Open medical menu staffhelp.staff.menu
/912gui Open 912 menu staffhelp.staff.menu
/190gui Open police menu staffhelp.staff.menu
/mecanicgui Open mechanic menu staffhelp.staff.menu
/supportgui Open support menu staffhelp.staff.menu
/helpergui Open helper menu staffhelp.staff.menu
/taxigui Open taxi menu staffhelp.staff.menu
/918gui Open 918 menu staffhelp.staff.menu
/900gui Open 900 menu staffhelp.staff.menu
/920gui Open 920 menu staffhelp.staff.menu
/910gui Open 910 menu staffhelp.staff.menu
/staffhelp reload Reload configuration staffhelp.staff.reload

Installation

  1. Download the StaffHelp.jar

  2. Place in your server's plugins/ folder

  3. Restart server or use /reload confirm

  4. Configure plugins/StaffHelp/config.yml (optional)

  5. Done
Default Configuration

StaffHelp Configuration
messages:
prefix: "&8[&bStaffHelp&8]"
no-permission: "&cYou don't have permission!"
sos-sent: "&aHelp request sent to staff!"
sos-gui-title: "&8SOS Tickets"
911-sent: "&aEmergency request sent!"
911-gui-title: "&4&lEMERGENCY 911"
qrr-sent: "&aQRR sent!"
qrr-gui-title: "&e&lQRR - Assistance"
medic-sent: "&cMedical assistance request sent!"
medic-gui-title: "&c&lMEDIC - Emergency"
912-sent: "&cEmergency 912 request sent!"
912-gui-title: "&c&lEMERGENCY 912"
190-sent: "&9Police 190 request sent!"
190-gui-title: "&9&lPOLICE 190"
mecanic-sent: "&7Mechanical assistance request sent!"
mecanic-gui-title: "&7&lMECHANIC - Assistance"
support-sent: "&aSupport request sent!"
support-gui-title: "&a&lSUPPORT - Help"
helper-sent: "&dHelper assistance request sent!"
helper-gui-title: "&d&lHELPER - Assistance"
taxi-sent: "&eTaxi request sent!"
taxi-gui-title: "&e&lTAXI - Transport"
918-sent: "&4Emergency 918 request sent!"
918-gui-title: "&4&lEMERGENCY 918"
900-sent: "&cEmergency 900 request sent!"
900-gui-title: "&c&lEMERGENCY 900"
920-sent: "&cEmergency 920 request sent!"
920-gui-title: "&c&lEMERGENCY 920"
910-sent: "&cEmergency 910 request sent!"
910-gui-title: "&c&lEMERGENCY 910"
reload-success: "&aConfiguration reloaded!"

Permissions

staffhelp.staff - Full staff access (default: op)
staffhelp.player - Basic player permissions (default: true)

How It Works

SOS: Staff click head in /staff menu -> Instant teleport to player
911, 912, 918, 900, 920, 910, MEDIC, 190, MECANIC, SUPPORT, HELPER, TAXI: Staff click head in respective menu -> Receive compass pointing to player
QRR: Staff click head in /qrrmenu -> Receive compass that updates in real-time as player moves

Permission Structure

staffhelp.staff
├── staffhelp.staff.menu
├── staffhelp.staff.reload
└── (includes all staff command permissions)

staffhelp.player
├── staffhelp.player.sos
├── staffhelp.player.911
├── staffhelp.player.qrr
├── staffhelp.player.medic
├── staffhelp.player.912
├── staffhelp.player.190
├── staffhelp.player.mecanic
├── staffhelp.player.support
├── staffhelp.player.helper
├── staffhelp.player.taxi
├── staffhelp.player.918
├── staffhelp.player.900
├── staffhelp.player.920
└── staffhelp.player.910

Default Config:
Code (Text):

# StaffHelp Configuration
messages:
  prefix: "&8[&bStaffHelp&8]"
  no-permission: "&cYou don't have permission to use this command!"
 
  # SOS Messages
  sos-sent: "&aYour help request has been sent to the staff team!"
  sos-alert: "&b%player% &7needs help: &f%reason%"
  sos-location: "&7Location: &f%world% X:%x% Y:%y% Z:%z%"
  sos-answered: "&aYou answered &b%player%'s &acall!"
  sos-gui-title: "&8SOS Tickets - Click to attend"
 
  # 911 Emergency Messages
  911-sent: "&aYour emergency request has been sent!"
  911-alert: "&c&lEMERGENCY! &r&c%player% &7needs help: &f%reason%"
  911-location: "&7Location: &f%world% X:%x% Y:%y% Z:%z%"
  911-gui-title: "&4&lEMERGENCY 911"
  911.compass-name: "&c&lEmergency Compass &7- %player%"
  911.compass-lore: "&7Follow this compass to &c%player%"
 
  # QRR Messages
  qrr-sent: "&aQRR sent! A staff member will receive a compass to locate you"
  qrr-alert: "&e&lQRR! &e%player% &7needs assistance"
  qrr-gui-title: "&e&lQRR - Assistance Requests"
  qrr.compass-name: "&e&lQRR Compass &7- %player%"
  qrr.compass-lore: "&7Follow this compass to &e%player%"
 
  # MEDIC Messages
  medic-sent: "&cMedical assistance request sent!"
  medic-alert: "&c&lMEDIC! &c%player% &7needs medical assistance: &f%reason%"
  medic-gui-title: "&c&lMEDIC - Emergency"
  medic.compass-name: "&c&lMedical Compass &7- %player%"
  medic.compass-lore: "&7Follow this compass to &c%player%"
 
  # 912 Messages
  912-sent: "&cEmergency 912 request sent!"
  912-alert: "&c&lEMERGENCY 912! &c%player% &7needs help: &f%reason%"
  912-gui-title: "&c&lEMERGENCY 912"
  912.compass-name: "&c&l912 Compass &7- %player%"
  912.compass-lore: "&7Follow this compass to &c%player%"
 
  # 190 Police Messages
  190-sent: "&9Police 190 request sent!"
  190-alert: "&9&lPOLICE 190! &9%player% &7needs police assistance: &f%reason%"
  190-gui-title: "&9&lPOLICE 190"
  190.compass-name: "&9&lPolice Compass &7- %player%"
  190.compass-lore: "&7Follow this compass to &9%player%"
 
  # MECANIC Messages
  mecanic-sent: "&7Mechanical assistance request sent!"
  mecanic-alert: "&7&lMECHANIC! &7%player% &7needs mechanical assistance: &f%reason%"
  mecanic-gui-title: "&7&lMECHANIC - Assistance"
  mecanic.compass-name: "&7&lMechanic Compass &7- %player%"
  mecanic.compass-lore: "&7Follow this compass to &7%player%"
 
  # SUPPORT Messages
  support-sent: "&aSupport request sent!"
  support-alert: "&a&lSUPPORT! &a%player% &7needs support: &f%reason%"
  support-gui-title: "&a&lSUPPORT - Help"
  support.compass-name: "&a&lSupport Compass &7- %player%"
  support.compass-lore: "&7Follow this compass to &a%player%"
 
  # HELPER Messages
  helper-sent: "&dHelper assistance request sent!"
  helper-alert: "&d&lHELPER! &d%player% &7needs assistance: &f%reason%"
  helper-gui-title: "&d&lHELPER - Assistance"
  helper.compass-name: "&d&lHelper Compass &7- %player%"
  helper.compass-lore: "&7Follow this compass to &d%player%"
 
  # TAXI Messages
  taxi-sent: "&eTaxi request sent!"
  taxi-alert: "&e&lTAXI! &e%player% &7needs a taxi"
  taxi-gui-title: "&e&lTAXI - Transport"
  taxi.compass-name: "&e&lTaxi Compass &7- %player%"
  taxi.compass-lore: "&7Follow this compass to &e%player%"
 
  # 918 Messages
  918-sent: "&4Emergency 918 request sent!"
  918-alert: "&4&lEMERGENCY 918! &4%player% &7needs help: &f%reason%"
  918-gui-title: "&4&lEMERGENCY 918"
  918.compass-name: "&4&l918 Compass &7- %player%"
  918.compass-lore: "&7Follow this compass to &4%player%"
 
  # 900 Messages
  900-sent: "&cEmergency 900 request sent!"
  900-alert: "&c&lEMERGENCY 900! &c%player% &7needs help: &f%reason%"
  900-gui-title: "&c&lEMERGENCY 900"
  900.compass-name: "&c&l900 Compass &7- %player%"
  900.compass-lore: "&7Follow this compass to &c%player%"
 
  # 920 Messages
  920-sent: "&cEmergency 920 request sent!"
  920-alert: "&c&lEMERGENCY 920! &c%player% &7needs help: &f%reason%"
  920-gui-title: "&c&lEMERGENCY 920"
  920.compass-name: "&c&l920 Compass &7- %player%"
  920.compass-lore: "&7Follow this compass to &c%player%"
 
  # 910 Messages
  910-sent: "&cEmergency 910 request sent!"
  910-alert: "&c&lEMERGENCY 910! &c%player% &7needs help: &f%reason%"
  910-gui-title: "&c&lEMERGENCY 910"
  910.compass-name: "&c&l910 Compass &7- %player%"
  910.compass-lore: "&7Follow this compass to &c%player%"
 
  # Reload Message
  reload-success: "&aConfiguration reloaded successfully!"

# Color Configuration (used for formatting)
colors:
  primary: "&b"
  secondary: "&7"

 
Thanks for downloading!!!

:D
Resource Information
Author:
----------
Total Downloads: 8
First Release: Mar 1, 2026
Last Update: Mar 21, 2026
Category: ---------------
All-Time Rating:
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